Expansion & Business Support
Returns and reimbursement management for Amazon, Noon and Trendyol
Reviews of lost, damaged and returned inventory with claim preparation and case monitoring.
Best for: Amazon, Noon and Trendyol sellers with unexplained inventory differences or high return rates.
The challenge
Inventory discrepancies and return issues are easy to miss and slow to chase — quietly reducing margins.
How myNextArc helps
Identify Losses. Resolve Discrepancies. Protect Margins.
Led by Account Manager
Primary markets: UAE, Saudi Arabia and USA, with support in additional markets subject to eligibility.
Full capabilities
- Lost inventory reviews
- Damaged inventory investigations
- Returns discrepancy analysis
- Reconciliation
- Reimbursement case preparation
- Claim submission assistance
- Open-case monitoring
- Return trend analysis
- Operational loss identification
- Recommendations to reduce recurring problems
Reimbursements and claim approvals depend on marketplace policies and individual case assessment.
What you get
- A review of lost, damaged and returned units
- An evidence pack for each eligible case
- Case submission and follow-up
- Return-reason analysis with fixes
What we measure
- Eligible cases found
- Cases submitted and still open
- Cases resolved
- Return rate by product and reason
Your first 30 days
- 1
Week 1: pull inventory and returns reports
- 2
Weeks 2 to 3: reconcile, find eligible cases and prepare evidence
- 3
Week 4: submit cases and agree a monthly review
What good looks like
Money and units you are owed are identified, claimed and tracked. Outcomes depend on marketplace policy.
Results depend on your category, budget and marketplace policies. We do not guarantee rankings, sales or reinstatement.
Process
How we work.
- 01
Discover
Understand products, business goals and current performance.
- 02
Audit
Identify operational, advertising and growth opportunities.
- 03
Strategise
Develop a marketplace-specific action plan.
- 04
Execute
Implement advertising, catalogue, inventory and operational improvements.
- 05
Optimise & Scale
Track performance and refine growth priorities.
FAQ
Returns & Reimbursement Management: common questions
Will every claim be reimbursed?
No. Outcomes depend on marketplace policies and evidence. We prepare eligible cases thoroughly.
Start the conversation
Your next stage of ecommerce growth starts here.
Whether you're launching a new marketplace business or scaling an established brand, myNextArc can help you build a more connected approach to ecommerce growth.